Our Guarantee

Lace Guarantee 



We guarantee our laces for the life of your shoes.

Since shoes can be repaired and restitched, they can conceivably last forever—or at least for decades—so we’re not so naive as to think our laces will last forever. But we do believe you’ll need to repair your shoes before you need to replace your laces. Our laces are strength tested to over 120 lbs, and that’s our guarantee to you.

If you need to replace your laces before you need to repair your shoes (for example, replacing the heels or getting new soles), simply send the laces back to us and we’ll send you a replacement pair.

• Please include:
• Your laces
• A self-addressed envelope
• Your email address
• Your phone number
• Your order number

We require your email address and phone number so we can contact you if your replacement laces are temporarily out of stock or backordered, and to assist with shipping and delivery if necessary. Your order number helps us locate your original purchase and process your replacement.

Please send your laces to:

Stolen Riches
355 Euclid Ave
Toronto, ON
M6J 2K1

We always try to replace your laces with the same colour. However, from time to time we produce limited runs or special-edition colours that may no longer be available. In these instances, we’ll replace them with the closest available colour.